Call for your Appointment: (860) 243-3315

Your First Visit

Your First Visit

What Do You Need to Know?

We welcome you to Living Well Primary Care! We appreciate the confidence and trust each patient places in us, and we will strive to create a partnership with you in order to maintain the very best health you can achieve!

* Office visits are for non-emergency conditions. If you are experiencing symptoms such as chest pain, shortness of breath or otherwise feel you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Step 1: Register with Our Patient Portal

Prior to arrival at your first appointment, please register with our Patient Portal. (Have your insurance card handy.) Fill out the required forms, including the Medical Health History form and Privacy Policy. Be sure to e-sign the Privacy Policy. Copies will be available at the office if you require them.

Patient Portal

Step 2: Call Your Insurance

Contact your insurance carrier and ask them to assign Dr. Rochelle L. Collins as your Primary Care Physician.  If you need a Provider ID Number please call our office.

(860) 243-3315

Step 3: Important Documents to Bring

In addition to contacting your insurance company, please bring the following with you to your appointment:

  • All co-payments are due at the time of your appointment.
  • Your insurance card.
  • A valid, government-issued photo-id card.
  • Any prescription medications you are currently taking.
  • Either the address and contact info from your previous Primary Care Physician so we can put in a medical record request, or a copy of your medical records if you have them.
  • Understand your insurance policy and what it covers. For example, if you are coming in for a general physical or vaccination please verify that your policy covers these services.

If you’d like to fill out paperwork in advance; please print the following forms:

Welcome To Our Practice

New Patient Registration

Notice of Privacy Practices

Acknowledgement of Receipt of Notice of Privacy Practices

Patient Health Questionnaire (PHQ-9)


Confidential Communication Request

What is a Preventative Exam

Important Notice for All Patients

Insurances We Accept

We accept most major insurance plans.  Some of the plans that we accept are listed below. This information is subject to change, so please contact our office if you would like to know if we accept your specific insurance carrier.

  • Aetna
  • Cigna
  • Blue Cross/Blue Shield
  • United Healthcare
  • Care Partners of CT
  • ConnectiCare
  • Oxford
  • Harvard Pilgrim Health Care